COVID-19 Shipping
COVID and What To Expect For TBJ
Expect delays in shipping and tracking updating as the USPS is very busy working on fulfilling more orders now than ever, without the extra help. We are doing our best to make up for that by increasing our processing time and hiring on additional help so that we can reduce your wait time.
We are just as concerned about all of our health and safety, we can't comprise on those things that's for sure. So just know we are putting in 110% effort to ensuring your product delivery safe and sound.
Packages that show in transit or haven't been shipped at all wait 24 hours for an update via email and then contact the owner Sue personally at (503) 688 3149 text or call anytime.
If you'd like faster shipping time, we have priority(3-10 Days) and overnight(1-3 Days) available options. Current processing times are 5-10 days, with added standard shipping is 10-28 days total. For example if you bought your item on the 7th and it hasn't arrived it's the 18th, call us ASAP, or if it's only the 10th please give us a few days to work within our estimated time frame.
Remember that this is a crazy time we live in, always be kind to yourself and others as we all figure out how to navigate this journey together. We appreciate your patience and patronage.
-TBJ
Ranchera Familia Q&A
Where is Ranchera Familia located?
We are located in Fresno County, California at 2000 feet above elevation in the Sierra Mountains.
Who is Ranchera Familia?
Ranchera familia was founded by Sue in 2018 in Oregon. Ranchera Familia expanded its operation to in 2020 to California with the help of her fiancé and farm land partner Crocquito who is the Hemp Farm Advisory Specialist. Lauren came on board later that year as the Chief Vibes Curator to handle the fine tune details of the design aspects of the brand.
What is our growing style?
Through promoting a balance of low energy use, investing in reusable farming styles such as cover cropping and in ground cages, seed propagation and preservation, and healthy garden inputs we can reduce our carbon footprint while revitalizing the land we live and farm on for generations after.
Are your products sustainable?
Are your products sustainable?
Yes, they sure are. We only source our packaging from companies in the US. All of our glass packaging is completely reusable from the jars to the pre-roll tubes. All of our joint and cigarette tubes are 100% hemp, Even our CBD cigarettes come in a 100% hemp carton making it the first cigarette that is 100% completely made of industrial hemp in the world.
Do you grow your own flower?
All of our flowers are grown right here on our farm from seed to table, through eco-friendly farming practices including revitalizing the land and our no-waste model that ensures everything has a purpose.
Do we make our own products?
100% We grow our flower in California and manufacture our products in Texas<3
Do we offer COA's?
Yes, we offer full-compliance test results available on all of our product pages tested by state of California accredited hemp testing facilities.
Do we offer topicals?
Yes, you can purchase our sister topical companies product at The Bitchy Hippie
Do you offer wholesale or white-labeling opportunities?
Yes, please click this link here to take you to our contact form to learn more and connect with us today.
Is your farm seasonal?
Our outdoor boutique flower is seasonal each year with harvest in September to October with 7 small batch varieties available?
Where Do You Ship From?
We ship from our licensed Texas Hemp Distribution Facility.