Ranchera Familia FAQ
Rooted in transparency, tradition, and clean farming.
GENERAL QUESTIONS
What is Ranchera Familia?
Ranchera Familia is a boutique hemp farm based in California’s Central Valley. We specialize in organically grown, small-batch CBD hemp flower and craft hemp products made with integrity, care, and sun-grown quality.
Do you grow all your hemp yourselves?
Yes. Every plant we offer is cultivated on our family farm using sustainable, pesticide-free practices. From seed to harvest, we personally oversee every step of the process.
Where are you located?
Our farm is located in California’s Central Valley, where we raise our plants under natural sunlight and clean conditions year-round.
PRODUCT QUESTIONS
Are your products organic?
Our hemp is grown using organic and regenerative practices. We use no pesticides, heavy metals, or synthetic additives — only clean soil, sunlight, and sustainable inputs.
Do you lab test your products?
Yes. Every harvest is tested by third-party, state-certified labs. You can find the most recent results for each batch under our COAs / Lab Results page.
What’s the difference between CBD flower and pre-rolls?
Our CBD flower is hand-trimmed and jarred for freshness, while our pre-rolls are crafted from the same premium flower — ground and rolled for a smooth, convenient experience.
Do your products contain THC?
All products comply with federal regulations and contain less than 0.3% delta-9 THC on a dry-weight basis.
Can I use your hemp to make my own products?
Yes — our trim and ready-roll material are commonly used for product formulation, extraction, or pre-roll production. We do not provide edible or ingestion-use guidance.
ORDERING & SHIPPING
Where do you ship?
We currently ship within the United States to all states where compliant hemp products are allowed.
How long does shipping take?
Orders typically process within 1–3 business days. Standard shipping averages 3–7 business days after processing.
If expedited processing is selected at checkout, your order is prioritized and may arrive within 5–12 business days depending on carrier timelines and destination.
Do you offer wholesale or bulk pricing?
Yes. We offer wholesale pricing for licensed retailers, manufacturers, and farms. Please reach out through our Contact page for wholesale inquiries.
Can I track my order?
Yes — once your order ships, you’ll receive a confirmation email with tracking details.
POLICIES & RETURNS
What is your refund policy?
Due to the nature of our products, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 2 days of delivery and we’ll make it right.
Are your products compliant with the 2018 Farm Bill?
Yes. All Ranchera Familia products are derived from hemp containing less than 0.3% delta-9 THC, fully compliant with federal law.
COMMUNITY & EDUCATION
Do you host events or workshops?
Yes! Ranchera Familia partners with other cultivators and educators to host community events, growing workshops, and field days. Follow us on Instagram @RancheraFamilia for updates.
How can I collaborate with you?
We love connecting with growers, creators, and brands that share our values. You can reach out via our Content Partnerships page or through our Contact form to start the conversation.
STILL HAVE QUESTIONS?
We’re here to help!
Reach out anytime through our Contact Form or email us directly at
rancherafamilia@gmail.com