Shipping Schedule: All Orders placed before 5:00 pm (CENTRAL STANDARD TIME) Monday through Friday will be shipped out within 1-2 business days.
Shipping Information: Once your order has been submitted in 1-5 business days you will receive a tracking number via the email you provided us with. Please contact us after 5 business days have passed of you have not received a tracking number.
Shipping Requests: If you have a specific need, please note those in the "Special Instructions" memo box on your checkout. For any specific shipping requests or questions please send a message to firstname.lastname@example.org or use our chat button right now on the left hand side of the screen
Holiday Shipping: Can increase your transit time up to 7 days. Try using Priority or Express for a guaranteed rate from USPS or UPS.
Shipping Undelivered: All packages shown undelivered after 14 days contact us via our chat below to contact us in regards to receiving your replacement.
Weather or Catastrophic Events: We reserve the right to hold shipments if we believe weather conditions (like extreme heat or flooding) that may impact the quality of our product or the safety of the Rancheras.
All orders come in resealable tin cans, glass or inside commercial grade vacuum sealed bags and inside cardboard boxes. Click here for our video of one of our flower jars being packaged.
Each box is packaged with tissue paper or other care methods.
All orders come with a standard "Notice to Law Enforcement," attached to your order slip.
All orders come with a copy of the test results(COA) for that product’s corresponding batch.
For inquiries into USPS package deliveries, please visit the link below:
And for inquiries into UPS package deliveries, visit this link:
ALL ORDERS ARE SHIPPED FROM OUR TEXAS DISTRIBUTION CENTER